전화번호를 추가할 수 없는 경우
Having trouble verifying your phone number? Here are some tips you can try.
Phone number troubleshooting
If you can’t add a new phone number or can’t log in with an existing one, try these steps:
- Log out, clear your cache, and then log in and try again
- Disable any extensions or use an incognito or private browsing window
- Try a different internet browser
- Make sure you’ve entered the correct country code
Phone number is already in use
If you receive an error that the number you’ve entered is already in use, you might have more than one Airbnb account. Find out how to merge multiple accounts.
Note: A phone number can only be shared, added, or verified on up to 4 accounts. If added to a 5th account, the number will be unverified on the oldest account.
Trouble with phone calls for ID verification
If phone verification is not available where you are, you may get a message saying, "This verification method is not currently supported in your location." In this case, you should use SMS or WhatsApp to verify your identity. Find more tips on troubleshooting for ID verification.
Still can’t use your phone number?
If you still don't receive the verification code, you might need to try a different phone number. Some phone types might not be able to receive the verification code. For example:
- Commercial phone lines that route to multiple extensions/employees
- Residential or commercial land lines
- Most virtual phone numbers, such as VOIP services
If you still can't receive the verification code to your phone number, you can contact us for help.
관련 도움말
- 이용 방법•게스트
전화번호 인증
계정에 전화번호를 추가하면, 예약과 관련해 게스트, 호스트, 에어비앤비가 이 번호로 회원님께 연락할 수 있습니다. - 이용 방법•게스트
계정에 등록된 전화번호 수정하기
프로필에서 전화번호를 변경하거나 추가하실 수 있습니다. - 가이드
계정에 접근하고 관리하는 방법
계정에 로그인하는 데 도움이 필요하신가요? 비밀번호 재설정, 프로필 사진 업로드, 이메일 주소 변경 방법을 알아보세요.